Home For residents For facilities How we care About Get in touch →
For Facility Administrators & Directors of Nursing

Better care for your residents. Zero burden on your staff.

Altos Care partners with skilled nursing facilities and assisted living communities across the Bay Area — bringing primary care, psychiatric services, and remote monitoring directly to your residents, using our own clinical team.

Schedule a partner meeting → See how we care →
Altos Care provider in conversation with a facility administrator at a nursing station

Your nursing staff has enough on their plate.

Most telehealth and care programs require your CNAs or nurses to set up equipment, coordinate visits, and manage follow-up. Altos Care works differently.

Other programs:

  • Facility staff sets up telehealth equipment
  • Nurses take vitals before remote visits
  • Your team coordinates scheduling and follow-up
  • Care gaps widen when staff are stretched thin
  • ER transfers happen when issues aren't caught early

With Altos Care:

  • Our medical assistants come on-site for every visit
  • We set up equipment, take vitals, and run the session
  • Your nursing staff stays focused on their residents
  • Our clinical team monitors continuously and acts early
  • Fewer crises. Fewer transfers. Fewer readmissions.

How Assisted Telehealth works at your facility

Every Altos Care visit — primary care or psychiatric — follows the same model. We bring the care to the resident. Your team does nothing.

1

Our MA arrives

An Altos Care medical assistant comes to your facility at the scheduled time. They check in, introduce themselves to the resident, and set up the telehealth equipment in the resident's room or a private space.

2

Vitals are taken

The MA takes all necessary vitals — blood pressure, pulse oximetry, weight, and any other readings relevant to the visit. Data is recorded directly into the care record in real time.

3

The provider joins

The Altos Care provider connects remotely and conducts a complete clinical visit. The MA stays with the resident throughout — assisting with communication, answering questions, and documenting next steps. Your nursing staff is not involved at any point.

A full clinical program. No infrastructure required.

We integrate with your facility from day one — no equipment purchases, no staff training, no administrative overhead on your end.

Our clinical team

Board-certified physicians, NPs, PAs, and psychiatric providers. Credentialed, insured, and Bay Area-based.

Our medical assistants

On-site for every visit. They handle setup, vitals, and facilitation — so your CNAs and nurses stay focused on their work.

Our equipment

We supply and maintain all telehealth and remote monitoring devices. Nothing for your facility to purchase or manage.

Our billing team

We handle Medicare and Medi-Cal enrollment and billing directly. No administrative burden on your billing department.

Our care coordination

We manage specialist referrals, follow-up, and communication with outside physicians. One point of contact for your clinical questions.

Our data infrastructure

Secure sharing of clinical data with families, outside physicians, and your care team through our platform. No new software required on your end.

What proactive on-site care does for a facility

These are industry-wide findings. As we build outcomes data with our facility partners, we'll publish our own numbers here.

~30%

of SNF hospitalizations are potentially avoidable with better care coordination

Source: CMS

68%

of SNF residents have three or more chronic conditions requiring active management

Source: AHRQ

4 in 10

seniors report difficulty accessing timely follow-up after hospital discharge

Source: MedPAC

The Partnership Case

A program your residents, families, and referral partners will notice.

Facilities that partner with Altos Care see measurable improvements in resident health outcomes and satisfaction — and the operational benefits are equally real. We work with your team, not around them.

  • Reduce avoidable hospitalizations and 30-day readmissions
  • Improve CMS star ratings through better quality metrics
  • Strengthen your value proposition to prospective residents and families
  • Offer psychiatric and behavioral health services without staffing for them
  • Medicare and Medi-Cal covered — no cost to the facility
  • Dedicated Altos Care point of contact for clinical coordination
  • No equipment, no training, no administrative overhead
Senior resident and family member relaxing together in a sunlit garden

We work with facilities across the Bay Area

Skilled Nursing Facilities

(SNFs)

Assisted Living Communities

(ALFs)

Residential Care Facilities

(RCFEs)

Group Homes

 

We currently serve facilities across the Bay Area in California. Our programs are designed to scale — whether your community has 20 residents or 200, the model works the same way.

Questions facility partners ask

Nothing. Our programs are covered under Medicare and Medi-Cal for eligible residents. The facility does not pay for our services, does not purchase any equipment, and does not incur any administrative costs. We handle enrollment, billing, and coordination entirely on our end.
Very little. We ask for access to the facility and an introduction to your DON or designated point of contact for clinical coordination. We do not pull nurses or CNAs into visit setup, vitals collection, or documentation. That's what our medical assistants are for.
We work alongside existing physicians when that's the right arrangement. In those cases, we provide monitoring, care coordination, and behavioral health services while sharing data with the resident's PCP. Some residents choose to transition their primary care to Altos Care over time — but we never require it.
We have our own clinical documentation platform and share data securely with outside systems. We are not dependent on your facility's EHR and do not require you to adopt new software. We adapt to your environment.
After a partner meeting and agreement, onboarding typically takes two to four weeks. We handle credentialing, enrollment setup, and facility orientation. Your team's involvement during onboarding is minimal.
Our remote monitoring flags changes in real time. When something shifts, our clinical team responds — by Assisted Telehealth or an in-person visit — to intervene before a condition escalates. If hospitalization is unavoidable, we coordinate the transition and follow up on discharge to reduce the risk of readmission.

Ready to bring Altos Care to your facility?

Schedule a 30-minute partner meeting with our team. We'll walk you through the program, answer your questions, and outline what onboarding looks like for your specific facility type and resident population.

Schedule a partner meeting →